Document files are saved to the file cabinets either in their original format or as TIFF or PNG images using the TIFFMAKER printer driver which comes standard in DocuWare. A metafile in XML format is saved for each document file. It records markups, electronic stamps, signatures and a duplicate of the index data for each document. The main storage location for index data is a relational database linked to the document files. This ensures that all documents can be retrieved easily and enriched with a fulltext index if required.
DocuWare offers various methods of automatically integrating index data from external sources such as text files, databases, and address books, which facilitates correct indexing. Some of these options are standard features while others require add-on modules.
DocuWare file cabinets store documents through their life cycle: from the moment they are imported or created, through editing and processing, to record retention requirements. It supports all the main storage technologies: simple hard-disk and RAID systems, CD, DVD and WORM in manual or jukebox operation, plus content addressed storage (CAS) and storage area network (SAN) solutions. The Integrated Hierarchical Storage Management (HSM) ensures that documents are automatically transferred to the most suitable storage medium according to their current status, e.g. how often they are accessed or on the basis of legal requirements.
All or selected documents in a file cabinet can be read from a CD or DVD, without there having to be a DocuWare client or software on the user’s computer to display the documents. This allows you to distribute catalogs, lists and technical drawings easily on CD/DVD to customers and vendors who do not have an installed DocuWare system.
DocuWare has security mechanisms for internal control and meeting audit requirements, protecting documents from importation through long-term archiving on read-only media and storage systems. DocuWare helps you meet your legal and regulatory standards including: AO, HIPAA, Basel II and Sarbanes Oxley. Retention and deletion periods are monitored automatically. The DocuWare database is capable of tracking storage locations and retention periods of physical paper files.
DocuWare ensures that data, which may be needed for legal reasons, can be accessed throughout the entire statutory retention period by means of export functions. You can also create form templates in DocuWare to ensure that spool data—which is imported automatically from business solutions using either Computer Output on Laser Disk (COLD) or the TIFFMAKER Windows printer driver—can be reproduced in its original format at any time.
Access to documents is reliably controlled through a detailed authorization concept consisting of groups, roles and profiles. This concept ensures that employees, auditors, customers and suppliers will only see the documents they are allowed to by their level of authorization. Direct access to document files via the file system is not permitted. And log functions make it possible to prove who accessed and/or modified a document and when, even years later.
DocuWare accommodates all forms of electronic signature: simple, advanced, and qualified signatures as well as time stamps and handwritten signatures. They are all seamlessly integrated in the DocuWare system and thus available to all users. They provide an additional way of guaranteeing the integrity of documents and the authenticity of users. Through its comprehensive security features, DocuWare supports compliance within the company.